For GENERAL MAINTENANCE, please fill out the form below or email info@LHErentals.com, with subject line "Maintenance-Your Name". Please include in the email message your name, property address, a good phone number to reach you, and the work needed to be done.
For MAINTENANCE EMERGENCY or AFTER OFFICE hours, please call (757) 800-9557.
Emergency requests will be prioritized. All other maintenance requests will be added to our maintenance log and addressed based on urgency and necessity.
Norfolk, Non-Emergency: 757-441-5610
Poison Control Center: 1-800-552-6337
Examples of issues that does not pose an immediate threat to health, safety, or property:
Examples of issues that could potentially cause injury, serious property damage, or a threat to health and safety:
Maintenance Emergency 757-800-9557
A list of available contact numbers for other emergencies regarding electric, gas, and water utilities are below:
https://www.dominionenergy.com/virginia/customer-support
To report a power outage or electrical emergency (such as downed power lines), please call:
Customer Service
1-866-366-4357
Monday - Friday, 8:00 a.m. to 5:00 p.m. ET
https://www.virginianaturalgas.com/safety.html
Customer Service
1-866-229-3578
24 HOUR EMERGENCY HELP
Leaks, Odor or Emergencies
1-877-572-3342
https://www.norfolk.gov/512/Utilities
1-757-664-6700
24 HOUR EMERGENCY HELP
https://www.norfolk.gov/4759/Report-a-Problem
For Water and Sewer Emergencies:
757-823-1000
Non-emergencies:
757-664-6700
As a service to customers, Norfolk Utilities will send a crew to your address. The crew will clear the stoppage from the cleanout at your property line to the City’s main line at no cost to you. Norfolk Utilities can clear only municipal lines and cannot work on your private plumbing. If they have cleared the line from your cleanout to the sewer main and the stoppage continues, the blockage is located in your private line. In that case, you will need to call a plumber.
